Get help.

Questions, bug reports, moderation concerns — we read every email.

Get it on Google Play

Contact

Email us directly

Reach us at support@cruisecrew.app. We reply within two business days — usually faster.

Common questions

Before you email

How do I post an event?

Tap the + button on the Discover screen, paste a URL or type the details in, and hit Publish. If your account is less than a week old, new posts are held briefly for review before going live — this keeps spam out.

Why isn't my location working?

CruiseCrew asks for approximate location so the map centers where you actually are. If you denied the permission, open your device settings → CruiseCrew → Location, and grant "While Using". You can also enter an address manually in the filter sheet.

Can I use CruiseCrew without signing in?

You can browse events without signing in, but RSVPing, posting, and joining crews require an account. Sign-in is Apple or Google — no password to remember.

How do I delete my account?

Open Profile → Account → Delete account. Deletion removes your profile, RSVPs, saved events, and crew memberships. Events you hosted stay live but re-attributed to "removed user".

Report an issue

Something wrong?

Bug reports, inappropriate content, or safety concerns — email support@cruisecrew.app with "Report" in the subject. Screenshots and the event's title help us find it faster.

In-app: tap the ⋯ menu on any event → Report. That routes to the moderation queue automatically.